FAQ

About SKINOFAB

SKINOFAB makes five products for skin after 45: the Adaptive Peptide Foundation, the Adaptive Foundation Stick, the EGF + NAD+ Firming Serum, the PDRN Plumping Balm and The Lymphatic Brush. The foundation, the serum and the balm are formulated in Korea.

SKINOFAB is a brand of Synderra Inc, 2525 Arapahoe Ave, Ste E4 Unit 1280, Boulder, CO 80302, USA. We ship to every country offered at checkout.

Email us at hello@skinofab.com, or use the form on our Contact page. We answer every message.

We accept major credit and debit cards: Visa, Mastercard, American Express and Discover. On a phone or browser that supports them, the checkout also offers Apple Pay and Google Pay. Your card details go straight to our payment processor over an encrypted connection.

Products

It goes on white. As you blend, its color-adapting pigments release and mix into your skin tone in about a minute, so there is no shade to choose. The base is a serum: hyaluronic acid, ceramide NP, squalane and panthenol keep dry skin comfortable; peptides (Matrixyl 3000), PDRN and Pro-Xylane are there for the skin underneath; soft-focus powders blur the look of lines and pores.

There is one shade. It goes on white and adapts to your skin tone as you blend. If your skin is very fair or deep, email us first at hello@skinofab.com and we’ll tell you honestly how it is likely to look on you. Either way you have 30 days: if you don’t love how it looks, we’ll refund you.

No. The PDRN in the Adaptive Peptide Foundation, the Adaptive Foundation Stick and the PDRN Plumping Balm comes from salmon DNA, so they are not for anyone with a fish allergy, and the stick, the balm and the EGF + NAD+ Firming Serum contain collagen. If you avoid animal-derived ingredients, email hello@skinofab.com and we’ll tell you what is in each one.

  • Peptides (Matrixyl 3000), PDRN and Pro-Xylane: K-beauty actives for the skin underneath.
  • Hyaluronic acid, ceramide NP, squalane and panthenol: a hydrating serum base for dry, mature skin.
  • Color-adapting pigments: they go on white and shift to your tone as you blend.
  • Soft-focus powders (silica, boron nitride): they blur the look of lines and pores.

It is fragrance-free and has no SPF. The full ingredient list is on the box.

It’s made to stay even and comfortable through a full day, without turning orange or drying into your lines. If you’re out from morning to dinner, a light touch-up on the nose and chin is usually all it needs.

Yes. Apply your usual moisturizer and your daily sunscreen first, then the foundation. No primer is needed. You can add concealer or a little powder on top.

It's fully customizable! One pump gives you a natural "your skin but better" medium coverage that evens tone and softens imperfections. If you need more coverage in specific areas, simply layer a second application and blend seamlessly — you get full coverage that still looks like skin, never cakey or heavy.

No! The price you see is the price you pay. We aim to provide a hassle-free shopping experience with no hidden fees or additional charges at delivery. You can enjoy our products without worrying about extra costs.

Orders & Shipping

Everywhere offered at checkout. If your country is in the list there, we ship to it, free.

We process orders within 1 business day. Standard delivery after that:

  • United States: 2–4 business days
  • Netherlands, Belgium, France, Germany, Austria and Luxembourg: 6–8 business days
  • Other EU countries, the United Kingdom, Canada, Australia and New Zealand: 6–9 business days
  • Rest of the world: 8–12 business days

Weather, customs or carrier delays can add a few days.

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery at any time.

Yes. Shipping is free on every order.

If you need to update your shipping address, please contact us as soon as possible at hello@skinofab.com. We'll do our best to accommodate your request, but we cannot guarantee changes once an order has been processed and dispatched.

Returns & Refunds

Try any SKINOFAB product for 30 days from the day it arrives. If you don’t love it, email hello@skinofab.com with your order number within those 30 days and we’ll refund the product’s price in full, even if you’ve opened and used it. There is no restocking fee.

Rather have store credit or another SKINOFAB product? That works too, for an unopened product within 30 days of delivery. See our refund policy.

Email hello@skinofab.com with your order number and what you’d like: a refund, store credit or an exchange. We reply with what to do next.

Once your refund is approved we send it to your original payment method straight away. Your bank or card provider usually shows it within 5 to 10 business days.

We're so sorry to hear that! If your order arrived damaged, defective, or with the wrong item, please email us at hello@skinofab.com with your order number and photos of the damage. We will cover the return shipping costs in these cases and either send a replacement or issue a full refund — your choice.

Yes, for an unopened product, within 30 days of delivery: email hello@skinofab.com with your order number and the SKINOFAB product you would like instead. If it costs more or less, we charge or refund the difference. You send the unopened product back and pay that shipping, unless we sent the wrong item or it arrived damaged.

Results & Usage

The color adapts as you blend, in about a minute, and the soft-focus finish shows at once. In a 12-week customer survey of women aged 35 to 65, 83% said their fine lines looked reduced and 87% saw fewer facial imperfections. These are self-reported results from a customer survey, not a clinical study. Individual results vary.

  1. Moisturizer and sunscreen first. No primer needed.
  2. One pump, five dots: forehead, both cheeks, nose and chin.
  3. Blend outward with your fingertips or a brush. The white turns into your tone in about a minute.
  4. Add a second thin layer where you want more coverage.

The foundation is fragrance-free, with a hydrating serum base. If your skin is sensitive, test a little behind your ear or along your jaw for 24 hours before using it on your face.

The foundation and the PDRN Plumping Balm contain salmon-derived DNA (PDRN): if you have a fish allergy, ask your doctor first.

No. We left SPF out on purpose so the formula can stay a light, hydrating serum. Wear it over your daily sunscreen; it blends on top without pilling.